Business Support

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2024 Employment Report

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Outsourced HR Solutions
54%
Business support professionals work for 3 - 5 years before leaving
56%
Business professionals regret the lack of career development
22%
Hired temporary or contract staff in 2022 to fill an immediate need
Business Support

Leading into 2023, the Business Support market has been strong. Customer Service and Administration are the most in-demand roles, whilst Office Management and roles such as Personal Assistants, Executive Assistants, Receptionists have made a strong comeback. The market has also experienced an increase of traditional temporary opportunities such as one-day covers.

- Executive Assistant
- Contact Centre Manager
- Customer Representative
- Outbound / inbound Telesales
- Secretary/team assistant
- Customer Service Team Leader

- Office Assistant
- Personal Assistant
- Customer Service
- Office Manager
- General Manager
- Receptionist

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