NSW Membership and Engagement - Leader
Sydney C B D I I Full Time
Create job alert
2024 Employment Report
Register with us
Outsourced HR Solutions
NSW Membership and Engagement - Leader
The Company
This instantly recognizable professional membership organisation with an international presence, is going through a growth and transformation phase. Boasting a supportive, collaborative and opportunistic environment, this business has a high performing team and experiences strong staff tenure (with many employees returning after some time!). Now is the time to join this business in a unique and newly created role of NSW Account Management Lead.
The Role
You will report to and work very closely with the State Regional Manager. Your focus will be to drive and manage the service delivered to both existing and prospective members through your team of Account and Relationship Managers. You will specifically be responsible for:
- Increasing engagement, retention and satisfaction of members
- Coaching and mentoring your team of 5 to deliver a world class member experience
- Supporting the creation of market segment and key account strategies to drive growth and retention of the B2B member base
- Developing and growing strategic relationships with key stakeholders
- Being the right-hand support to your Regional Manager as necessary
- A solid understanding of a membership-based organisation ideally within professional development or education
- Demonstrable team leading experience with a proven sales track record
- Experience in building a sales teams’ framework including delivery of a territory plan and strategic account management plans
- The ability to build both internal and external stakeholder relationships quickly, fostering a successful team playing environment
- A strong network of key stakeholders and influencers across the wider business community
This is a rare opportunity to join an international business in transformation phase, within a newly created role. You will genuinely be able to make your mark on this role and team, and be a part of the change this business is experiencing. You will also enjoy working in a genuinely supportive team, offering a hybrid working environment and opportunities to develop personally. This role will pay to $165,000 package plus an annual bonus.
For more information or for a confidential conversation, please contact Christina Sclavos on 02 8270 9747.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Location
Sydney C B D, New South Wales
Salary
Work Type
Full Time
Industry
Date published
03-Jan-2025
Learn more about this job
Your working rights
Copyright © 2024, Frog Recruitment.
Frog Recruitment acknowledges Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. We pay our respects to the mana whenua of the land on which Frog operates every day.
Frog Recruitment partners with CarbonInvoice to measure and mitigate any carbon emissions associated with the work we do.